Seamless Shipping & Delivery
Sit back and relax while we take care of shipping:
- Within India, enjoy complimentary shipping on prepaid orders.
- International shipping charges are based on your parcel’s weight.
- Please note any import duties or taxes are payable upon delivery.
- our delivery partners are Delhivery, Bluedart, DRTC, and IndiaPost.
Your Delivery Experience, Perfected
We’re committed to delivering happiness to your doorstep:
- Domestic orders are dispatched within 2-5 days, while international orders take 7-10 days.
- Track your order effortlessly with a unique tracking ID provided upon confirmation.
- If there are any issues upon delivery, let us know. We’re here to help!
Delivery Timelines: Being Handmade Our Products Delivery Timelines Are Higher And Generally Made/Finish On Order. If In Stock For Prepaid 7-8 Working Days.
Order Tracking: Upon successful payment and after your order has been shipped, we will inform you of the Tracking Number of the respective delivery service opted.
Custom Orders: We Also Make On Order As Per Customer given specifications Need and delivery time in such cases Is 12-16 Days. For urgent orders, please contact our Official Whatsapp number at 9805835703 (10-5 pm Monday to Friday).
No deliveries are made on Saturdays and Sundays in most cities as they follow a 5-day work culture. Sometimes we can try to organise deliveries on Saturdays also at some extra cost on a case-to-case basis.
Further, courier companies generally make deliveries during normal working hours, and these vary from country to country. Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.
If you ordered two or more items, you may receive them in multiple boxes on different days because of varying item availability and shipping locations. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.
Transit Times
If you ordered two or more items, you may receive them in multiple boxes on different days because of varying item availability and shipping locations. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.
Transit Risk
Aarticraft ships all parcels as fully insured at no extra cost to customers. If the courier company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But Aarticraft will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at the customer’s address by the postal / courier agency.
Shipment and Tracking Details
We will send you an email regarding the shipment of your order as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier company website details, along with the expected date of delivery. You may also check the same on our order status page or, by logging in to the My Account section on our site. Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites. Please report to us within 24 hours if you find any gap with respect to the parcel delivery.
Please be sure to keep track of the order delivered email triggered from our side once the item is delivered. The email will be triggered as soon as we receive an update from our courier partners. In case, you have not received the product within five working days after receiving the tracking details from us, please do track the shipment once at your end or, do touch base with us in case the tracking details lacks any clarity.
For any discrepancy with respect to delivery, we will not be able to entertain any case reported post 48 hours of the delivery or, post 48 hours of receiving the order delivered mail from our side.
Address Change Requests
Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may email us your alteration request at aarupi@outlook.in, and also notify us on our Official Whatsapp number at 9805835703 (10-5pm Monday to Friday), and what is needed will be done. No Instagram direct messages (DM) will be considered
Multiple Address Order
Currently, this option is not available. However, you can place multiple orders if you want to send the product to different addresses.
Incorrect or Incomplete Address
Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not Aarticraft. Please make sure your shipping address is correct.
In the event of a reshipment of the same order, customers will be responsible for paying re-shipping charges.